Founded in 1938 by Dr. Barney Briggs, Arkansas Pediatric Clinic (APC) has long been a cornerstone of pediatric healthcare in Central Arkansas. From its humble beginnings in the Donaghey Building in Downtown Little Rock, APC has grown to four clinics, serving families across the region. Over the decades, APC has earned its reputation as a trusted medical home for thousands of children, fostering a nurturing environment that supports their physical, emotional, and mental well-being. This commitment to excellence has not gone unnoticed; in 2024, APC was named “Best of the Best Pediatric Clinics” in Arkansas by the Arkansas Democrat-Gazette.

At the heart of APC’s success is a team of highly skilled and compassionate pediatricians and staff committed to the clinic’s vision: revolutionizing pediatric healthcare in Central Arkansas. APC’s mission is to deliver exceptional care and holistic wellness programs, ensuring every child has the foundation for a healthier future.

THE CHALLENGES

Rising Costs and Operational Inefficiencies

Like many pediatric practices, APC faced the dual challenge of managing rising healthcare costs and maintaining operational efficiency. Their vaccine program, an essential component of patient care, presented a significant financial burden. With more than $100,000 worth of vaccines in their refrigerators at any given time and an annual vaccine budget exceeding $1 million, APC had to allocate considerable capital to maintaining their inventory.

Additionally, the administrative demands of managing vaccine documentation and compliance were placing strain on APC’s staff, diverting time and attention away from patient care. The clinic needed a solution that would alleviate these financial and operational pressures while enhancing the quality of care for its patients.

Since partnering with VaxCare, we’ve seen a remarkable improvement in profitability.

Terri Hollis
Chief Executive Officer
Arkansas Pediatric Clinic

THE SOLUTION

A Strategic Partnership with VaxCare

In February 2024, APC partnered with VaxCare to transform its vaccine program management. VaxCare’s innovative solution not only took over the management of APC’s vaccine inventory but also purchased its on-hand stock, freeing up $100,000 in capital that could be reinvested in other critical areas of the practice.

Immediate Economic Benefits

The financial impact of the partnership was immediate and significant. As CEO Terri Hollis explains, “Since partnering with VaxCare, we’ve seen a remarkable improvement in profitability. Expenses have decreased by 11%, and our net profit has doubled. This financial uplift has been transformative, allowing us to reinvest in areas that directly benefit both our team and our patients.”

With the newfound financial flexibility, APC increased staff salaries, becoming more competitive in the job market. This investment not only helped retain long-term employees but also boosted staff morale and satisfaction. Furthermore, APC was able to address staffing shortages, ensuring smooth operations and continued high-quality care for patients.

Terri Hollis Chief Executive Officer Arkansas Pediatric Clinic

Enhancing Patient Care Through Expanded Services

The partnership with VaxCare also enabled APC to expand its service offerings. One of the most notable advancements was the integration of behavioral health services into their pediatric care model. By hiring a Licensed Clinical Social Worker (LCSW), APC could now address the mental and emotional needs of their patients alongside their physical health.

This holistic approach to care has differentiated APC in the market, providing families with comprehensive support under one roof. According to Hollis, “The integration of behavioral health services has been a groundbreaking addition. It not only enhances the care we provide but makes a tangible difference in the lives of our patients and their families.”

Operational Efficiency Gains

Beyond financial and clinical benefits, VaxCare’s technology streamlined APC’s vaccine documentation processes, significantly reducing the administrative burden on staff. By automating much of the documentation, APC minimized human error and freed up time for staff to focus on patient care. This efficiency gain improved both operational workflows and the patient experience.

The decision to partner with VaxCare has been pivotal. The financial gains have allowed us to make strategic investments that prioritize our people…

Terri Hollis
Chief Executive Officer
Arkansas Pediatric Clinic

ARKANSAS PEDIATRIC CLINIC AND VAXCARE

A Partnership for the Future

The partnership with VaxCare has empowered APC to align its operations with its long-term vision. The clinic is now better positioned to innovate, grow, and continue its mission of delivering exceptional pediatric care.

“The decision to partner with VaxCare has been pivotal. The financial gains have allowed us to make strategic investments that prioritize our people—both patients and employees.” reflects Hollis. “The positive impact on our practice culture, staff well-being, and patient care cannot be overstated. We are excited about the opportunities ahead as we continue to grow and evolve.”

Arkansas Pediatric Clinic’s partnership with VaxCare is a compelling example of how healthcare innovation can drive both financial and clinical success. By addressing key operational challenges and unlocking new opportunities for growth, APC has strengthened its position as a leader in pediatric care, ensuring that every child in their community receives the best possible care.